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Can on-site medical care actually keep tenants happy and reduce turnover?

Short answer: Yes, when it’s the right fit. Here’s the evidence and a practical playbook you can act on fast.
 

What’s the trend? Are medical clinics moving into business parks or staying on hospital campuses?

Evidence: In 2025 the market shifted: about 80% of new medical outpatient buildings (MOBs) are being developed away from hospital campuses into mixed-use, retail, and residential areas—making them far easier to pair with business parks. These off-campus MOBs are sized to fit alongside offices rather than replace them.

Answer (quick take): Developers are building convenience-first healthcare closer to where people live and work. That makes adding medical amenities a realistic option for many property managers rather than something only hospitals can do.
 

Do concierge or membership-style clinics actually work for office tenants?

Evidence: Concierge models (like the Health Center at Hudson Yards) offer employer-sponsored memberships, extended hours, telehealth, and in-home followups, and they’re explicitly designed for busy office populations. They’re already operating inside major office complexes.

Answer (quick take): Yes, membership clinics are a natural fit for high-density corporate tenants. They reduce friction (shorter wait times, virtual visits) and position the building as an employee-first workplace.
 

Will an on-site clinic save money or show ROI my finance team cares about?

Evidence: Multiple workplace-health reviews and onsite clinic summaries report payback in the ballpark of $3–$6 saved for every $1 invested, driven by lower ER visits, fewer lost work hours, and reduced claims. One peer-reviewed review of worksite health programs records similar multi-dollar ROI figures.

Answer (quick take): The ROI case is strong for employers and big tenants. For owners, the value often shows up indirectly—higher tenant satisfaction, sticky leases, and a stronger leasing pitch—especially when you can share utilization data back to tenants.

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What’s the lowest-risk way to test this on my property?

Evidence: Case studies and mixed-use projects show health amenities often start as fitness, screenings, or pop-up clinics before graduating to permanent MOBs. Colliers and market reports highlight flexible, mixed-use paths to scale healthcare on-site.

Answer (quick take): Pilot first. Start with pop-up clinics, telehealth rooms, or monthly provider days. That tells you whether tenants will use the service without a big CapEx commitment.
 

What actions should I prioritize this quarter? (Fast, scannable list)

  1. Survey tenants now: one short form to measure interest (primary care, vaccines, telehealth, chiropractor).

  2. Book a provider for a pop-up: onsite vaccine or screening day in 2–4 weeks. (low cost, fast win.)

  3. Reserve a telehealth room: single private room with basic A/V and scheduling; low overhead.

  4. Pilot employer-sponsored memberships: offer to one anchor tenant and measure uptake.

  5. Track 3 KPIs from day one: utilization rate, reduced appointment time (minutes saved), and tenant satisfaction.
     

How long and how much will this really take? (Realistic timeline + cost signals)

  • Full MOB integration: 9–15 months; high upfront and ongoing costs; high visibility.
     

  • Moblz mobile/wraparound program (low-cost pilot): 2–4 weeks to launch; low upfront cost; low ongoing cost; medium tenant retention impact. (This is the fast option if you want results quickly.)
     

Creative examples you can borrow tomorrow

  • Concierge membership model: Employer-subsidized access to extended-hours primary care. 
     

  • Fitness + screening hybrid: Fitness center + annual health fair + pop-up blood draws.
     

  • Modular micro-clinic: 1,500–5,000 sq ft flexible suite convertible between telehealth, urgent care, or specialty office (good for suburban parks).
     

What are the main risks I should plan for?

Zoning and permitting for medical uses.

Operating costs like staffing, compliance, and data privacy.

Uneven direct lease impact health amenities help retention but don’t guarantee renewals.

Plan partnerships and cost-sharing (revenue share, membership fees, anchor tenant buy-ins) to reduce your risk exposure.
 

FAQ

Q: Will an on-site clinic increase rent?
A:
It can. Wellness-focused properties often command premiums, but the premium depends on market, tenant mix, and how the service is structured.

Q: Can smaller parks afford this?
A
: Yes. Start with mobile clinics, monthly providers, or telehealth rooms—low-cost ways to test demand.

Q: How do I measure success?
A:
Track utilization, appointment time saved, ER diversion (if you can get that), and tenant satisfaction surveys.

Q: Do tenants actually use these services?
A:
Big employers and busy professionals do—especially when services are easy to access and partially employer-funded. Membership models and pop-up clinics show measurable uptake in similar settings. 

 

Quick references:

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Hi, we are Moblz, providing the perfect amenities for property managers that need a tenant magnet and retention strategy on a budget. 

Contact us to fast track your tenant retention goals.


 
~ Izaic Yorks